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  1.  

    The sequence seems a little unclear. There is, for example, no confirmation of payment email. Also, if a reminder is sent then it contains a link to a page which requires the coupon but it is not clear HOW they pay - I've added: "Please contact us so we can send you our bank details - Swift, IBAN etc" but it doesn't seem very clear. Once paid there is no confirmation of payment received email.

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    • CommentAuthorSimon
    • CommentTimeApr 9th 2012 edited
     
    Project Admin

    As the payment isn't handled online, via the system, I intentionally left out a payment confirmation email. Instead, the purchaser's email address is provided so that you can contact them as necessary.

    I'll check out the payment reminder link - it should take you straight to the payment instructions page (for offline payments).

    Need help?  Quick start guide | Troubleshooting | All help topics