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    • CommentAuthorhmhardman
    • CommentTimeMay 16th 2013
     

    i am testing a custom ad and have placed it in the first slot of my ad zone. however with stat tracker ENABLED the ad was not linking to the external website of the advertiser just an internal "post not written" page on my site. i turned the track stats off (as per another forum response) and it now works but I am not sure how to make this work with tracking ON.

    www.designwotcha.com

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    • CommentAuthorSimon
    • CommentTimeMay 16th 2013
     
    Project Admin

    Make sure the url of the external site starts with http:// (or the browser will think it's an internal link and try to take the user to a page on your site).

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    • CommentAuthorhmhardman
    • CommentTimeMay 16th 2013
     

    i made the change and added back the stat track - all looks well. i will see if it records any data tomorrow! thank you

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    • CommentAuthorSimon
    • CommentTimeMay 17th 2013
     
    Project Admin

    No problem, glad that solved your issue.

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    • CommentAuthorstokes
    • CommentTimeSep 4th 2014
     

    I have this same issue.
    With the tracker on, the link goes to my sites home page. and yes http:// is what begins the URL

    With the tracker off everything works fine.

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    • CommentAuthorSimon
    • CommentTimeSep 4th 2014 edited
     
    Project Admin

    Are you using the latest version? Is it a new install or an upgrade from a previous version? If the latter, did it work previously?

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    • CommentAuthorstokes
    • CommentTimeSep 5th 2014
     

    It used to work fine, until I switched servers and then it has been nothing but headaches. But not sure why a new server would cause issues.
    OIO Version: 2.56
    Wordpress Version: 4.0

    Maybe it is WP4.0 and not the new server, not sure when it stopped working

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    • CommentAuthorSimon
    • CommentTimeSep 5th 2014
     
    Project Admin

    I've no reason to think it would be WP 4.0 at this stage (it's not a particularly big release, in reality).

    It might be worth doing something as simple as re-uploading the latest OIO files and checking file permissions.

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    • CommentAuthorlcremant
    • CommentTimeSep 26th 2016
     

    Is there any update on this? I am experiencing the same issue:

    I updated to the latest OIO version this weekend. All of my adds worked fine until then. Now, the external links do not work when I have tracking enabled.

    When I disable tracking, the external links work just fine.

    All of my links begin with http:// so that is not the issue.

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    • CommentAuthorSimon
    • CommentTimeOct 2nd 2016
     
    Project Admin

    I don't think there is an issue in general relating to this, but if you could link to your site I'll have a look and see if I can spot the problem.

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    • CommentAuthorjoelost
    • CommentTimeOct 22nd 2016
     

    Hi, I am having the same issue as above! Removing site tracking solves the issue, but obviously, I would like to make use of that feature! Thnaks!

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    • CommentAuthorSimon
    • CommentTimeNov 6th 2016
     
    Project Admin

    Could you link me to a page on your site where this is happens, so I can have a look?

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