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  1.  

    What would cause some computer operating systems or browsers to prevent banner ads from displaying? Does something need to be enabled to ensure they can be viewed?

    I was just told, by someone using a Windows 7 computer, that he couldn't see any of the banners which are on my website on his PC (Dell). All he sees is a blank space, but he can on other computers and on his iPad.

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    • CommentAuthorSimon
    • CommentTimeFeb 28th 2014
     
    Project Admin

    The most common cause is someone using an ad blocker of some kind in a browser.

    If that isn't the case here, could you let me know what browser they were using and also what the site is?

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  2.  

    The computer was running Windows 7. Google Chrome and Firefox were the offenders in this case. But the same person could see the banners on a different computer. Website is herefordequestrian.co.uk

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    • CommentAuthorSimon
    • CommentTimeFeb 28th 2014
     
    Project Admin

    In that case, I'll stick with my original thought - something blocking the ads from showing on those browsers, on that particular pc (e.g. ad block).

    I tested on the same OS / browser combinations on your site, without any issue, so I don't think there is any general issue that I could pin it down to.

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  3.  

    As an experiment, I just enabled a Google Chrome extension called Ad Block and sure enough, all my banners disappear just leaving white space.

    Is there a method for adding a message which would be viewable in the event of an ad blocker hiding the ads, so that I can put "disable your ad blocker to view these adverts"?

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    • CommentAuthorSimon
    • CommentTimeMar 2nd 2014 edited
     
    Project Admin

    There are some methods on the web for detecting adblock using javascript, but I haven't looked into them so I'm not sure how reliable they'd be.

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