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    • CommentAuthorangelcosta
    • CommentTimeOct 27th 2014
     

    I got the stats in pixel mode to track the clicks, but it takes to a blank page, not the advertiser's.

    http://portaldohost.com.br
    http://portaldohost.com.br/publicidade/modules/tracker/go.php?id=25

    I also had to disable the htaccess file in the root of oio publisher, because it was giving me blank pages in the admin area.

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    • CommentAuthorSimon
    • CommentTimeOct 29th 2014 edited
     
    Project Admin

    When I went to the tracker link itself, I was shown a website firewall page (which prompted me to raise a ticket with the web host). I'm not sure if it's connected, but it sounds like it is likely to be.

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    • CommentAuthorangelcosta
    • CommentTimeOct 29th 2014
     

    I can whitelist the address, but it used to happen before when I had no firewall.

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    • CommentAuthorSimon
    • CommentTimeNov 1st 2014 edited
     
    Project Admin

    When this has ocasionally come up in the past, it has normally been an issue with either file permissions or an htaccess file. Try the following steps:

    1.) Re-download the latest OIO code and upload over the top of the current files on your server.

    2.) Then, check out this tutorial.

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