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  1.  

    For some reason, banner are still being shown after the completion of advertisers payment. For example company A buys 30 days worth of banner using Paypal Payment. I get notification and I approve it. It shows up on the site - but even after 30 days is over, the banner continues to show up. I have to manually go in and *expire* the banner for it to stop showing up.

    Am I doing something wrong?

    Need help?  Quick start guide | Troubleshooting | All help topics
    • CommentAuthorSimon
    • CommentTimeMar 1st 2015 edited
     
    Project Admin

    It sounds like the automated scheduling system may not be firing. If you login to the OIO admin area, click on the "Get started" menu option and then scroll to the bottom of the page.

    You'll see a scheduled tasks section there. Do you see any negative numbers against the tasks?

    If yes, the first thing I'd do would be to check your file permissions.

    Need help?  Quick start guide | Troubleshooting | All help topics