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    • CommentAuthornavinmc
    • CommentTimeMar 20th 2015
     

    Hi,

    We are not able to purchase a banner from our site www.gre4you.com

    When we click on a banner, it redirects to the banner purchase page. However, after the form is filled in, it keeps throwing up the error message "Please use a valid 728x90 banner image".

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    • CommentAuthorSimon
    • CommentTimeMar 21st 2015
     
    Project Admin

    I just went through the purchase process on your site, for that ad zone, and was able to submit a 728x90 ad.

    Can you attach the banner you were trying to upload? I suspect it might be the wrong size?

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    • CommentAuthornavinmc
    • CommentTimeMar 23rd 2015
     

    Hi Simon,

    I have confirmed that it is a problem with the banner size. Thanks.

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    • CommentAuthorSimon
    • CommentTimeMar 28th 2015
     
    Project Admin

    No problem, thanks for letting me know.

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  1.  

    I'm having a similar problem. I've tried to set up automated ad uploads, but when I tried to test it, the image will not upload. I've verified the ad size and tried png, jpg and jpeg file formats, but still get the same problem. My site is: http://ashburnrising.com. Thanks,

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    • CommentAuthorSimon
    • CommentTimeOct 31st 2015
     
    Project Admin

    I've just tried submitted a 468x60 banner to the 500x100 ad zone in the header, which was successful.

    If you attach the banner here that you're trying to upload and let me know which ad zone you were testing with, I can check it out.

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  2.  

    Thanks for testing that. I actually realized that when I was resizing the ads, they were not saving correctly. I appreciate your help.

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    • CommentAuthorSimon
    • CommentTimeOct 31st 2015
     
    Project Admin

    No problem, glad you solved the issue.

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