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  1.  

    The tracking on all my OIO banner ads stopped working on June 1st and I din't notice until now because everything else works fine. The website is VapingCheap.com, what information do I need to provide to help resolve this issue?

    I tried switching from Pixel to server tracking but it does not look like that helped.

    Need help?  Quick start guide | Troubleshooting | All help topics
    • CommentAuthorSimon
    • CommentTimeJun 20th 2015
     
    Project Admin

    Sorry for the delay. A couple of other things to check:

    1.) Make sure you're using the latest version of OIO (v2.60).

    2.) Go to the "Ad Stats" section of OIO's admin area and scroll to the bottom of the page. Click on the manual update button to see if that kicks things back into action.

    3.) Go to the "Overview" section of OIO's admin area and scroll down to the scheduled tasks section. If there are any negative numbers there, click on the reset link.

    Need help?  Quick start guide | Troubleshooting | All help topics