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  1.  

    Hi

    I have been using oio publisher for quite some time. All of a sudden this has stopped working where the ads are not getting displayed. I have deactivated all the plugins also but with no changes.

    Can you please help me.

    I have tried the following

    1. use the oio ad zone widget and i have entered zone
    2. i have tried to use the java script output code
    3. php output code

    Regards
    Aparna

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    • CommentAuthorSimon
    • CommentTimeSep 20th 2015
     
    Project Admin

    As a next step, I'd recommend re-uploading the latest version of OIO (overwriting the files currently there). That can sometimes do the trick, if file permissions have been inadvertently changed on the server.

    If that doesn't help, check out this troubleshooting tutorial:

    http://forum.oiopublisher.com/discussion/549/troubleshooting/#Item_3

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  2.  

    Hi

    i did follow the steps as per the tutorial and i also have deleted the plugin and have reinstalled. Still not able to view the ad spots. The image is attached herewith.

    http://mayilai.in/

    All plugins are deactivated except this one.

    Regards

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    • CommentAuthorSimon
    • CommentTimeSep 27th 2015
     
    Project Admin

    The problem does appear to be that none of the OIO files are web accessible:

    http://mayilai.in/wp-content/plugins/oiopub-direct/purchase.php

    It is therefore almost definitely a problem relating to file permissions or an htaccess file. If you're unable to find it, you can always send me temporary FTP login details via this site's contact form and I'll check it for you.

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