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    • CommentAuthorpowerboat
    • CommentTimeOct 8th 2015
     

    Hi,

    I purchased, installed and activated your plugin today on my wordpress site at http://gaaclub.ie.

    While the ad and blank ad spaces are showing in the sidebar, the purchase ad link returns the following error message.

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log."

    I'm am not very tech on the web development side of things but I did have a quick look via FTP and all of the files on the plug in folder seemed to have the correct permissions.

    Kind regards,

    Stuart

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    • CommentAuthorpowerboat
    • CommentTimeOct 11th 2015
     

    Hi there,

    Anyone there in Support please?

    Kind regards,

    Stuart

    Need help?  Quick start guide | Troubleshooting | All help topics
    • CommentAuthorSimon
    • CommentTimeOct 11th 2015
     
    Project Admin

    I suspect it is related to file permissions on a rule set in an htaccess file, as even the README.txt file gives the same error (which is just a plain text file):

    http://gaaclub.ie/wp-content/plugins/oiopub-direct/README.txt

    If you've not been through the file permissions tutorial, please check that out as a next step:

    http://forum.oiopublisher.com/discussion/549/troubleshooting/#Item_3

    If you have already done so, feel free to send over temporary FTP details via the site contact form and I'll have a quick check.

    Need help?  Quick start guide | Troubleshooting | All help topics