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  1.  

    When is the Purchase Expiry email triggered to be sent? When my site was less busy, this email was sent in time for the advertiser to renew before expiration. Now that my site is busier, the advertisers get this email too close to ad expiration and don't have much time to renew before it expires.

    Where can I tweak the settings to have that email send out sooner?

    Need help?  Quick start guide | Troubleshooting | All help topics
  2.  
    • CommentAuthorSimon
    • CommentTimeDec 11th 2015
     
    Project Admin

    Sorry for the delay. The email actually gets went when the ad is expired, it isn't on a timer (it happens as the expiration happens).

    Need help?  Quick start guide | Troubleshooting | All help topics