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I have the plugin live for a few weeks now and it shows only one campaign, with 2 ad impressions, which can not be right. Also, no email was sent to the advertisers. Please advise.
Sounds like you could be using a version older than 2.07? If so, an upgrade should sort it out.
There was an issue with an earlier version where the cron job hung, so the stats never updated. 2.07 fixes that.
Why wont the site let me download the update? It is asking me again for $47...
Most likely a browser cache / cookies issue. Log out, clear cookies & cache, then re-login.
Ok, before I do that, I cant find a 2.07 anywhere and when I check the modules for updates, it shows that I am "up-to-date"
Tracker Module [v2.00] [up to date]
It's actually a change to the core files in this instance, so the entire script was updated to v2.07.
Looking at my installation - It shows V2.07. I should still update?
Yes, over-write them anyway
Then in the admin area (bottom of the overview page), click the "re-install all cron jobs" link.
The only other thing to consider is whether the tracker image is showing up. If you are using it on Wordpress, the code <?php wp_footer(); ?> must be in the footer.php template file.
<?php wp_footer(); ?> is just for this plugin? IE, wont mess anything up by adding? Perhaps that is what the issue is cause I dont have that in the theme.
OK, did all that, still not working.
<?php wp_footer(); ?> is a general Wordpress hook. For some reason a lot of theme authors don't bother to include it (strange, considering it is used by quite a few plugins).
It is needed if you are showing ads on Wordpress using the php / widget functions. To confirm that part of the script is working, you'll need to look at the source code of a page with ads on. Search for "tracker.php" and you will find something like the code below (taken from the demo site):
<img src="http://demo.oiopublisher.com/wordpress/wp-content/plugins/oiopub-direct/modules/tracker/tracker.php?pids=2|10|3|0" alt="" />
Im not seeing that and it is killin me. I added the footer code, but dont see this anywhere in the code. Site is ReelSEO.com Should I give you access so you can look at what is going on?
It would probably be the quickest way - it's most likely something very small, but its hard to diagnose it without taking a look myself.
The contact form is the best way to send FTP / admin details
Thanks Simon. I have sent the admin details via the main contact form on this site. Thanks in advance for your help with this.
Problem now resolved - the cause looks to have been the tracker tables not being deleted and re-created as they should have been when the upgrade from v1 to v2 occurred.
I'll be checking out the v1 to v2 upgrade process to see whether this was a 1-off problem or not.
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