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    • CommentAuthorpolimedia
    • CommentTimeNov 2nd 2016
     

    I checked the file/folder permissions and they are set correctly.
    I added <?php wp_footer(); ?> but I don't see any stat tracked yet (just last 30 days, no last 7 days or live stats).
    What should I do to let the plugin fully work?
    Please let me know, thanks.

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    • CommentAuthorSimon
    • CommentTimeNov 6th 2016
     
    Project Admin

    Could you link me to the site you've installed on, so I can check it out?

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    • CommentAuthorpolimedia
    • CommentTimeNov 8th 2016
     

    The site is http://www.ilfilo.net/ if there is a way to communicate in private mode with you I could send WP admin credentials.
    Let me know, thanks

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    • CommentAuthorSimon
    • CommentTimeNov 20th 2016
     
    Project Admin

    Yep, this site's contact form is the best option for that.

    P.S. based on the ads on your site's home page, the cause might simply be that you've set the ads up as default ads rather than purchases (only the latter makes use of the stats tracking).

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    • CommentAuthorpolimedia
    • CommentTimeNov 22nd 2016
     

    Well, not really, the forum is opened to everyone (to view posts) and you reply after 15 days!!!! This is a broken support, are you interested in supporting the plugin?
    Please let me know, thanks, Carlo

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    • CommentAuthorSimon
    • CommentTimeNov 27th 2016
     
    Project Admin

    Apologies, you're right I haven't been able to check the forum too often in the last couple of weeks. However, if the potential cause I mentioned above isn't the right one, the contact form is there if you want to me to troubleshoot it for you. :)

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    • CommentAuthorpolimedia
    • CommentTimeDec 12th 2016
     

    Well, if you can do something to let the stats work correctly I appreciate.
    BTW there is no way I can publish our WP admin credentials in a forum in clear.
    Is there anyway to send credentials in a private mode?
    And anyway should the stats work? Can you fix them or should we simply live without stats?
    Let me know, thanks

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